Privacy Policy

1. Purpose of Data Processing

The personal data collected through the contact form on this website is processed for the following purposes:

• Responding to information requests
• Providing commercial quotes
• Managing business partnerships
• Customer service and support
• Commercial communication related to our fruit brokerage services

2. Types of Data Collected

Through the contact form, we collect the following types of personal data:

• Mandatory data: Name, email address, message content, type of request
• Optional data: Phone number, company name
• Technical data: IP address, timestamp of form submission

3. Legal Basis for Processing

The processing of your personal data is based on:

• Legitimate interest (Art. 6(1)(f) GDPR) - for responding to your inquiries and managing business relationships
• Consent (Art. 6(1)(a) GDPR) - when explicitly provided for marketing communications
• Contract execution (Art. 6(1)(b) GDPR) - for managing commercial agreements

4. Data Retention Period

Your personal data will be stored for the following periods:

• Contact form data: Maximum 2 years from submission, unless a commercial relationship is established
• Customer data: For the duration of the commercial relationship plus 10 years for fiscal and legal obligations
• Marketing communications: Until consent is withdrawn or 2 years of inactivity

5. Data Recipients

Your personal data may be shared with:

• Internal personnel: Authorized employees for customer service and commercial activities
• External service providers: IT service providers, email services (under data processing agreements)
• Business partners: Fruit suppliers and distributors (only when necessary for order fulfillment)
• Legal authorities: When required by law or legal proceedings

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• Encrypted data transmission (HTTPS/SSL)
• Access controls and user authentication
• Regular security updates and monitoring
• Staff training on data protection
• Backup and recovery procedures

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access: Request information about your personal data being processed
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your data under certain circumstances
• Right to restrict processing: Request limitation of data processing
• Right to data portability: Request a copy of your data in a structured format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for marketing communications

To exercise your rights, contact us at: info@intermediazionitrestini.com

8. Cookies and Tracking

This website uses only essential technical cookies for basic functionality. We do not use tracking cookies or third-party analytics without your explicit consent.

9. International Data Transfers

Your personal data is primarily processed within the European Union. Any transfers to countries outside the EU will be protected by appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

10. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) or your local supervisory authority.

11. Policy Updates

This privacy policy may be updated to reflect changes in our practices or legal requirements. The latest version will always be available on this website with the effective date.